Joey 1

// Server-side JavaScript (Node 20+ or Bun). Set DECISIONS_API_KEY.
const response = await fetch("https://decisions-api.dev/v1/systemone", {
  method: "POST",
  headers: {
    "Authorization": `Bearer ${process.env.DECISIONS_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
  "model": "baseten/joey-1",
  "state": "I was charged twice for order A-4471. My account is blocked and I need access today. Please refund the duplicate payment.",
  "questions": {
    "route": {
      "type": "choice",
      "instructions": "Which team should handle this ticket? Use other when no option fits.",
      "criteria": {
        "billing": "Payments, charges and refunds",
        "technical": "Bugs and product errors",
        "account": "Login and account access",
        "other": "None of these teams"
      }
    },
    "urgency": {
      "type": "score",
      "instructions": "Rate the urgency using only the supplied ticket.",
      "criteria": [
        "Low: routine request",
        "Medium: timely help needed",
        "High: blocked or time-critical"
      ]
    },
    "needs_review": {
      "type": "noul",
      "instructions": "Does this ticket require a human to review a billing or account action?",
      "criteria": {
        "true": "A refund, payment correction or blocked account needs review.",
        "false": "An informational request that needs no account or payment change."
      }
    }
  }
}),
});
const body = await response.json();
if (!response.ok || body.code !== 0) throw new Error(body.message);
console.log(body.data.result.answers);
console.log(body.data.creditsUsed);